TOMY KOGYO CO., LTD (“TOMY”) has designed safety upgrades on certain centrifuge models. These models include the TOMY MX-Series High Speed Refrigerated Micro Centrifuge and the TOMY MicroTwin Refrigerated Tabletop Micro Centrifuge.
This voluntary service is being offered due to a report that the chamber lids of the aforementioned models may accidentally open in cases where the rotor rack is not placed correctly in the rotor. TOMY will be sending service personnel to update specific parts on units believed to be at risk completely free of cost to those who register for the service, which should take approximately thirty minutes to complete.
If you have one of these models and would like to take advantage of this voluntary service, or for more information, visit https://tomy.amuzainc.com/blog/service-notice-tomy-centrifuges/.