Whether it’s keeping track of and filing waste compliance files or constantly following up on the many Facilities work requests we submit, Lucy always manages to help ensure that the heavily regulated world of EAS stays audit ready at all times. She is responsible for managing our waste phone line and dealing with all of our customers who contact us with various issues and questions. Lucy is often able to answer these questions on her own while displaying tremendous professionalism and friendliness. She is also the point person for our universal waste program, coordinating with our vendor to schedule pickups across campus and contacting customers to clarify what waste is appropriate. Additionally, she manages the maintenance and compliance paperwork for the EAS fleet of vehicles and tracks down Yale project managers for charge back information. Lucy is the heartbeat of the EAS office in the sense that everything flows through her.
